Privacy & Cookies Policy
Understanding how we collect, use, and protect your personal information when you visit and interact with our website.
Last updated: December 2024
Minimal Data Collection
We only collect essential analytics data to improve our website
No Tracking Cookies
We use anonymized analytics only, no personal tracking
External Links
Clear warnings when linking to external platforms and stores
Automatically Collected Information
- Page views and website usage patterns (anonymized)
- Browser type and version
- Operating system and device information
- Referral source (how you found our website)
- IP address (anonymized for analytics)
Information You Provide
- Contact form submissions (name, email, message)
- Newsletter subscription email addresses
- Application forms for our VR developer program
- Support ticket information
Note: We do not collect personal information through cookies. All analytics are anonymized and cannot be traced back to individual users.
Website Analytics
We use anonymized analytics to understand how visitors use our website, which helps us improve content and user experience. This data cannot be linked to any individual person.
Communication
When you contact us through forms or email, we use your information to:
- Respond to your inquiries and support requests
- Process applications for our VR developer program
- Send updates about our games and services (if you opt-in)
- Improve our customer service
Legal Compliance
We may use information to comply with legal obligations, resolve disputes, and enforce our agreements.
Essential Cookies Only
Our website uses only essential cookies required for basic functionality:
- Session cookies for form submissions
- Preference cookies for website settings
- Security cookies for protection against attacks
No Tracking Cookies
We do not use tracking cookies, advertising cookies, or any form of cross-site tracking. We do not build profiles of individual users or sell data to third parties.
No Consent Banner Required: Since we only use essential cookies and anonymized analytics, no cookie consent popup is necessary under GDPR and similar privacy regulations.
Third-Party Stores and Platforms
Our website contains links to external gaming platforms and stores:
- Steam Store (Valve Corporation)
- Epic Games Store (Epic Games Inc.)
- Meta Quest Store (Meta Platforms Inc.)
- Pico Store (ByteDance Ltd.)
- External merchandise shops (Shopify partners)
External Privacy Policies
When you click links to external platforms, you will be subject to their privacy policies and terms of service. We provide clear warnings before redirecting you to external sites.
Embedded Content
We may embed content from external services like YouTube for game trailers. These services may collect data according to their own privacy policies.
We Do Not Sell Data
We do not sell, rent, or trade your personal information to third parties for marketing purposes or any other reason.
Service Providers
We may share information with trusted service providers who help us operate our website and business:
- Google Analytics (for anonymized website analytics)
- Google Forms/Formfacade (for contact and application forms)
- Email service providers (for responding to inquiries)
- Web hosting services (for website infrastructure)
Legal Requirements
We may disclose information if required by law, court order, or government request, or to protect our rights and safety.
Under GDPR and Similar Laws
You have the right to:
- Access your personal data we hold
- Correct inaccurate or incomplete data
- Delete your personal data
- Object to processing of your data
- Data portability (receive your data in machine-readable format)
- Withdraw consent for data processing
Exercising Your Rights
To exercise any of these rights, contact us at privacy@isuno.com. We will respond within 30 days of receiving your request.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:
- SSL encryption for all data transmission
- Secure hosting infrastructure
- Regular security updates and monitoring
- Limited access to personal data on a need-to-know basis
- Regular backup and recovery procedures
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will notify you by:
- Posting the updated policy on this page
- Updating the "Last Updated" date
- Sending email notifications for major changes (if you're subscribed)
Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.
If you have questions about this privacy policy or our data practices, please contact us:
Email: privacy@isuno.com
General Contact: contact@isuno.com
Address: Isuno VR Studios, 123 Innovation Drive, Virtual City, VC 12345
We aim to respond to all privacy-related inquiries within 48 hours.